Nearly 200 guests packed the IPC Enhanced Services customer event during the Securities Industry and Financial Markets Association’s (SIFMA) June expo in New York. Attendees gained a better understanding of Enhanced Services’ inventory, monitoring, management and transformational services from solutions overviews presented one-on-one on Apple® iPads® by IPC subject matter experts in the casual, hospitality environment.
Following the successful rollout of tailored enhanced services to one of the world’s largest global banks recently, IPC officially launched its global, financial community-focused Enhanced Services business during the annual SIFMA expo. IPC Enhanced Services is structured to deliver the right mix of specialized services and experienced resources that — working in tandem with customers — help firms:
- Enhance performance of trading communications systems by providing proactive service management
- Improve processes by gaining operations efficiencies
- Increase productivity by sharing insights and providing recommendations.
“In times of rapidly changing technology and tight budgets, financial firms are looking to maximize their assets and closely manage costs, and we support those initiatives,” says Marianne Leitch, senior vice president, IPC Enhanced Services. “We’ve talked to many people here who want to focus their resources on strategic business growth and use our industry and technology expertise to manage their trading communications environment more efficiently.”
Among IPC Enhanced Services’ initial offerings are proactive monitoring, incident management, inventory management, third-party vendor management, transformation services, data protection, patch management, application support, engineering support and project and administration support.